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Accessibility Statement

Effective Date: 11/18/2025

Last Updated: 11/18/2025

 

Our Commitment to Accessibility

At Global XI, we are committed to ensuring that our website is accessible to all users, including people with disabilities. We believe that everyone should be able to explore English football culture and plan their dream match-day experience, regardless of their abilities or the technologies they use.

We strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and continuously work to improve the accessibility and usability of our website for all visitors.

 

Accessibility Features

We have implemented the following features to make our website more accessible:

Navigation and Structure

  • Clear and consistent navigation throughout the site

  • Logical heading structure for screen reader users

  • Descriptive page titles that clearly indicate content

  • Skip navigation links to jump to main content

  • Breadcrumb trails for easy orientation

Visual Design

  • Sufficient color contrast between text and backgrounds

  • Text that can be resized up to 200% without loss of functionality

  • Content that doesn't rely solely on color to convey information

  • Readable fonts and appropriate text spacing

  • Alternative text descriptions for all meaningful images

Keyboard Accessibility

  • Full keyboard navigation support

  • Visible focus indicators for interactive elements

  • Logical tab order through page content

  • No keyboard traps that prevent navigation

Forms and Interactive Elements

  • Clearly labeled form fields

  • Error messages that are descriptive and helpful

  • Form validation that is accessible to screen readers

  • Sufficient time to complete forms and tasks

  • Clear instructions for all interactive elements

Multimedia Content

  • Alternative text for images

  • Captions or transcripts for video content (where applicable)

  • Audio descriptions for visual content (where applicable)

 

Assistive Technologies

Our website is designed to be compatible with commonly used assistive technologies, including:

  • Screen readers (JAWS, NVDA, VoiceOver, TalkBack)

  • Screen magnification software

  • Speech recognition software

  • Alternative input devices

  • Browser accessibility features

 

Third-Party Content

While we strive to ensure accessibility across our entire website, some content may be provided by third parties (such as embedded maps, social media widgets, or payment processors). We work with vendors who share our commitment to accessibility, but we cannot always guarantee the accessibility of third-party content.

If you encounter accessibility barriers with third-party content on our site, please let us know, and we will work to find an accessible alternative.

 

Known Limitations

We are continually working to improve the accessibility of our website. Currently, we are aware of the following limitations:

  • Some legacy PDF documents may not be fully accessible

  • Certain interactive map features may have limited keyboard navigation

  • Some embedded third-party content may not meet full WCAG 2.1 AA standards

We are actively working to address these issues and welcome your feedback on how we can improve.

 

Feedback and Assistance

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:


Email: georgeg@global-xi.com

When reporting an accessibility issue, please include:

  • The web page or feature you were trying to access

  • A description of the problem you encountered

  • The assistive technology you were using (if applicable)

  • Your contact information so we can follow up

We will respond to accessibility feedback within [3-5 business days] and work to resolve issues as quickly as possible.

 

Alternative Access Methods

If you have difficulty accessing any content or feature on our website, we offer the following alternative methods to access our services:

  • Email Support: Email us at [your email address] with your questions or booking requests

  • Accessible Documents: Request accessible versions of documents (Word, plain text, large print)

  • Personal Assistance: Schedule a one-on-one consultation to discuss your travel needs

 

Ongoing Efforts

Accessibility is an ongoing commitment. We regularly:

  • Conduct accessibility audits of our website

  • Train our team on accessibility best practices

  • Test our website with assistive technologies

  • Update content and features to improve accessibility

  • Monitor and implement new accessibility standards and guidelines

  • Seek feedback from users with disabilities

 

Accessibility Standards

Our website aims to conform to the following standards:

  • WCAG 2.1 Level AA: Web Content Accessibility Guidelines published by the World Wide Web Consortium (W3C)

  • Section 508: U.S. Rehabilitation Act accessibility standards

  • ADA: Americans with Disabilities Act requirements for digital accessibility

  • EN 301 549: European accessibility standard for ICT products and services

 

Browser Compatibility

For the best accessible experience, we recommend using the latest versions of:

  • Google Chrome

  • Mozilla Firefox

  • Safari

  • Microsoft Edge

These browsers offer the best support for modern accessibility features and assistive technologies.

 

Mobile Accessibility

Our website is designed to be responsive and accessible on mobile devices, including:

  • Touch screen navigation

  • Pinch-to-zoom functionality

  • Screen reader compatibility on iOS and Android

  • Simplified navigation for smaller screens

 

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may file a formal complaint with:

In the United States: U.S. Department of Justice
Civil Rights Division
950 Pennsylvania Avenue, N.W.
Washington, D.C. 20530
ADA.gov

In the United Kingdom: Equality and Human Rights Commission
equalityhumanrights.com

 

Third-Party Assessments

We welcome independent accessibility assessments and are open to working with accessibility consultants and advocates to improve our website.

If you are conducting an accessibility review of our site, please contact us at [your email address] so we can provide any necessary documentation and collaborate on improvements.

 

Updates to This Statement

We review and update this accessibility statement regularly to reflect changes to our website and evolving accessibility standards. This statement was last updated on [Insert Date].

 

Recognition

We acknowledge that digital accessibility is a journey, not a destination. We are committed to continuous improvement and appreciate the patience and feedback of our users as we work toward a fully accessible experience for everyone.

Thank you for visiting Global XI. We look forward to helping you plan your perfect football weekend.

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